Next-generation alert and concierge services for older adults

Home Instead Flex

$200.00/ Month

A simpler way to stay safe at home—combining smart monitoring, 24/7 emergency response, and connected support for greater peace of mind and convenience.
  • Home Instead Flex

    Seamless in-home services for your loved one, available anytime, with the peace of mind that comes from emergency alert protection

    Home Instead Flex monitors wellbeing, keeps you informed, and connects older adults to support as their needs change—so they can stay safe and thrive at home.

    On-demand services included with subscription

    Scheduled
    Transportation

    Nurse
    Help Line

    Telehealth
    Doctor Visits

    Ordering & Delivery
    Concierge

    24/7 Automatic
    Fall
Detection

    Emergency
    Response Support

    Wellness
    Monitoring

    Home Instead Flex services help adults age at home on their own terms.
    With technology to support safety and everyday needs.

    Safety and Peace of Mind

    • 24/7 Automatic Fall Detection
      Only there if you need it. Privacy-centered, non-intrusive monitoring for falls.

    • Emergency Response Support
      Voice-activated access to a 24/7 response center.

    • Wellness Monitoring
      Programmable alerts to identify when you aren’t feeling well -- so Home Instead can check in.

    • 2-Way Communication
      Connect with Home Instead or your family with the speaker. No phone required.

    Flexibility and Everyday Needs

    • Ordering & Delivery Concierge
      Get what you need without leaving home. Arrange a hot meal, fresh groceries, or household item delivery.

    • Scheduled Transportation
      Help booking a ride to the next appointment.

    • Live Nurse Line
      Connect to a licensed nurse for minor medical questions.

    • Telehealth Doctor Visits
      Schedule a video urgent care appointment from your home.

    How does it work?

    A Home Instead representative will help install a flexible monitoring system in the senior’s home, including one interactive device -- the Home Hub -- and two wall-mounted ambient monitors. We’ll collect your communication, alert, and outreach preferences, and trial the device with the senior so they know how it works.

    Get in touch with us anytime. A Home Instead representative can arrange additional services for the senior, or send a Care Pro for a check-in visit. If we get a health or environment alert from the monitoring system, we’ll reach out to check in.

    Home Instead partners with device vendors for monitoring devices and analytics. Monitoring and communications are provided by Home Instead, who may act as a concierge to organize other services delivered by third-party partners. All caregiver services are provided by a Home Instead franchise and employed caregiver.

    FAQ

    • How do I set up services for my mom or dad?

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    • Who is the Care+ support team?

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    • Do I need an app to set up my services?

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    • How easy is it for me to cancel services?

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    • If I want an in-home caregiver as well, is that an option?

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    License #

    These services are not for emergencies.
    Services may be provided by our trusted partners.

    Each Home Instead® office is an independently owned and operated franchise of Home Instead, Inc., an Honor company.
    ©2026 Home Instead, Inc.